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Welcome to DuckCraft Network

Make sure you are online, and have enough inventory space to hold your items. We are not responsible if you do not receive them because you don't have enough space in your inventory, or if you are not online. Feel free to look around for anything you like, purchases will not only improve your own gameplay, but the server too, as you are helping us keep it alive and cover our expenses!


Notes to parents
We understand that the idea that your child wants to buy something on the internet a bit worrying so we will quickly explain it to you. Your child is playing on an online world, with many other players, each player starts with a default rank, which comes with many features already, but not all of them, when purchasing a package to our server we reward your child with a higher rank or other features, depending on the package. This includes more features than the default rank or enables them to be able to get extra things within the network, therefore making the game experience more enjoyable. 

Please note
All payments are processed via Buycraft. You will receive what you paid for when the payment comes through.
This can take up to 10-15 minutes, if your rank still does not show in the game after 10-15 minutes, please contact us. Please do not contact Mojang about concerns on payments, they have nothing to do with the payments to DuckCraft Network

Our Refund Policy
Since the items and ranks you receive when buying are Digital Intangible Items, there is a no refund policy.
Since you can not replace the time it took to assign you your rank, and/or give back the items you received no refunds will be granted. This accounts even if you were banned, or muted. Executing a chargeback/dispute will get your account banned from our server automatically. 

Privacy
We require personal information to prevent fraud or abuse of our systems.

Your details will never be given or sold to any company or organization outside from the DuckCraft Network without prior notification, we strive to keep this information as safe as possible.
You will not receive any spam emails or similar, we may contact you in case we notice issues with your payment.

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